In a statistic shows how 800 million Messenger users can now use chat within the Facebook Messenger app to get purchase notifications, order status, and ask questions. It also shows how you can pass those conversions to your other channels to help even more.
Customers have experience in use facebook chat, so it easy to them can use facebook message to communicate, ask help, and take an order… via facebook messenger.
Facebook Messenger Live Support is a tool for customer, they can directly send message to store owner to get support, ask some information, take an order… and store owner can response instantly when they get message at the facebook page.
Create an account and get a discount 20% for first 5 purchases at X-MAGE2
Login page: http://demo.x-mage2.com/xmage2admin/
Demo page: http://demo.x-mage2.com
Fontend: Single supporter
This feature display one support page. Use single supporter to send message to support page and continue the converstation by facebook messenger. Login with facebook account
Fontend: Multi supporter
This feature allow to display more than one supporter, each supporter have specific role. Choose one of the supporters to begin conversation in facebook messenger.
Login with facebook account to use this function
Backend: Single supporter configuration
This function contain information about your facebook page. You can setup for how frontend display, or keep default config.
Backend: Multiple supporter configuration
Enable multiple supporters in the page. Admin can config some values: profile color, text color.
Backend: Add/Update supporter profile
Admin can create new supporter, and add his/her role description, avatar, facebook page, status.
Layouts of FacebookMessenger are responsive on mobile devices, that improves customer experience and increase your sales.
Feel free to get support via email: email@example.com